Before joining the CAD/CAM support team at Intergraph Ken was a NC programmer for a large gear box design/manufacturing company. Ken has been in the CAD/CAM industry for over 36 years. Ken Wilson – Team Leader, Solid Edge Customer Support – GTAC
He currently oversees GTAC teams for Solid Edge, Insight, Embedded Client, Simulation, Teamcenter Systems Engineering, and Teamcenter Requirement Management from the Siemens PLM Software office in Huntsville, Alabama. Fred attended Alabama Technical College and the University of Alabama in Huntsville. Manager, Customer Support – GTAC Fred is a CAD-veteran with 27 years of experience, including 23+ years providing technical support for Mechanical CAD products such as IGDS, MEDS, and EMS from the early days at Intergraph and Solid Edge since its inception. If you are on the fence about attending, make sure you read Jason Newell’s blog post, it highlight Matt Johnson’s (Hill Rom) recent experience at the Solid Edge ST4 Beta. You too can meet the GTAC team at the Solid Edge ST4 Event in June.
If you’ve ever called or emailed GTAC for help, chances are you spoke to someone on this team. Now on to the reason you’re reading this post. This week I would like to introduce you Fred White and his Global Technical Access Center team, otherwise known to many of our customers as GTAC or Customer Support. We’ll be using the site to launch some future “activities” for Edgers and all CAD users very soon. If you haven’t “Liked” the page yet, please do so. We’ve also updated our Solid Edge Facebook Page. There are a few items already entered such as the Edison2 car, our keynote speakers, and German Solid Edge user WMF, whose coffee machine will not only be displayed, but fully functional! If you want to speak with me or Mark Burhop at the event, you will find us at the WMF coffee station ?
If you have a cool product, machine or widget designed in Solid Edge, you could win an iPad! Details about the contest are located on the registration page.